Information
Shopping bag

Privacy Policy

We - Mobius SIA, based in Latvia, have set our goal to protect your privacy and we work constantly to improve the quality of our services.

The MOBIUS Confidentiality Policy (hereinafter referred to as “Privacy Policy”) contains all necessary information regarding the processing of any personal data (such as collection, use, recording, storage or transfer) that we may receive from you via the Online Store (hereinafter referred to as “Online Store”) or by completing MOBIUS Customer Form (hereinafter - Customer Form) in our stores and service centers, during events or in other mutual cooperation.

COLLECTION OF YOUR PERSONAL DATA


Depending on the purpose and type of interaction with us, we may collect personal data related to you as an identifiable natural person, or which allow us to identify you (hereinafter referred to as “Personal Data”), as well as other information, including data, which you have provided to us independently (for example, name, address, phone number, e-mail address and / or date of birth, purchase and transaction information and history, details of your preferences, customer service information). We may also collect other types of information (which may be Personal Data) by automated means, through third party websites, or through social networks (for example, web browser name, device type), or we may use the information you have indirectly provided to us. Except when your Personal Data Processing may be required to fulfill obligations under the law or the contract or for security purposes, we collect (or otherwise process) certain information of your Personal Data only to the extent that we have received explicit consent from you for such processing in order to achieve one or more specific goals.

USE AND STORAGE OF YOUR PERSONAL DATA


We have the right to use the Personal Data provided to us for the following purposes:

1. Marketing and advertising purposes:


Sending personal invitations to MOBIUS events, as well as implement corporate and marketing communications (including information and news materials about Chopard, Montblanc, Bang & Olufsen gifts and catalogs) - according to your interests and personal preferences;
sending you electronic MOBIUS newsletters to get you first aware of new products, events, initiatives and personalized services - according to your interests and personal preferences.

2. Commercial purposes:

Processing your orders, setting purchase and delivery terms; customer service.

3. Support:


Providing you with information about the Online Store, MOBIUS products and services;
Answers to your requests;
Administration, maintenance and optimization of the Online Store, provision of support and security services.

4. Legal purposes:

To prevent fraud and other prohibited or illegal activities and to guarantee the safety and reliability of the MOBIUS Online Store, stores and offices;
Fulfillment of invoicing and accounting requirements, as well as fulfillment of other obligations stipulated by law or regulatory enactments (for example, in the field of money laundering prevention).

If legislation does not require or there is no necessity to store your data for a different time period, we have the right to store and otherwise process your Personal Data as long as it is necessary to achieve the above objectives and provided that you do not withdraw your consent to the processing (for one or more purposes) you have not fulfilled your right to get forgotten until the end of any of these periods (by implementing it in the ways described in the "How to Contact Us" section). Your personal data is stored in accordance with legal obligations, available technology and implementation costs


JOINT USE AND TRANSMISSION OF YOUR PERSONAL DATA

We have the right to provide your Personal Data only within the framework of MOBIUS and to transfer them to the third parties in such individual cases:

To the service providers that help us in business (such as delivering goods, receiving authorization for payment, organizing events or sending electronic messages of Chopard, Montblanc, Bang & Olufsen, to support, manage and maintain an Online Store to reduce risk, prevent fraud, enhance trust and security);

To the third person or governing body if it is required by law or in connection with court proceedings, litigation or combat against fraud.

We expect all these third parties to provide the necessary guarantees to ensure the confidentiality and security of the data, as well as to implement the necessary organizational and technical measures in accordance with current legislation. Our service providers are entitled to process Personal Data received from us only in accordance with our instructions and to the extent specified.

Any transfer of your Personal Data to third countries (outside of Switzerland and the EU) is only subject to the approval of competent bodies that meet the security level requirements of such country, or if there is the possibility to offer you other appropriate guarantees. For more information about such guarantees, please contact us (see contact details below)

YOUR RIGHTS

We inform that you have such rights with respect to your Personal Data:

The right to request access to the Personal Data collected on you;
The right to request the correction of inaccurate Personal Data;
The right to protest against the processing of your Personal Data (in whole or in part);
The right to be forgotten, especially if you no longer agree to the processing of your Personal Data
(and you have the right to withdraw your consent at any time);
The right to restrict the processing of your Personal Data;
The right to request the transfer of your Personal Data to another electronic processing system;
The right not to be the subject of a decision solely on the basis of automated processing;
The right to submit a complaint in the supervisory authorities.

These rights may be subject to exceptions or limitations (for example, if your Personal Data are processed for the purpose of providing security or are stored for the purpose of complying with the law or contract), taking into account available technologies and implementation costs. In some cases, before processing your request, based on the above rights, we may need to make sure of your personality identification.


HOW TO CONTACT US


Online store administrator is MOBIUS SIA, address: Elizabetes Street 69-10, Riga, LV-1050, Latvia. If you would like to use any of your rights contained in this Privacy Policy, ask a question or share any doubts about this Privacy Policy, please contact us:

By using the contact form "Contact Us", or
By sending a letter to a MOBIUS employee responsible for data protection to the address: Elizabetes Street 69-10, Riga, LV-1050, Latvia, or
By signing the withdrawal of the Consent in the Customer Form (only when revoking your consent).

OTHER PROVISIONS


The Online Store may contain links to third party websites that may have their own rules for the storage and protection of personal data for which MOBIUS is not responsible.

MOBIUS has the right to make changes to the Privacy Policy by developing the access for the Customer to the current version which is specified in the Online Store.